What you will study
- Nature of communication in business organisations
- Elements of the communication process
- Collecting, processing, filing and communicating internal and external data and information within the organisation
- Qualities of good information and effective communication
- Formal and informal communication
- Direction of communication and communication patterns
- Overcoming barriers to effective communication in the workplace
- Essential interpersonal skills for effective communication
Key features of the course
- Flexibility to suit your needs – allowing you to study anytime, anywhere
- An emphasis on personal and professional development through independent learning
- Relevance of topics and practical examples to the context of your own professional practice
- Illustrative practice activities with solutions, “test your understanding” activities and tutor-marked assignments to reinforce learning
- Certificate of completion from London School of Finance and Law
This non-credit short-term course is intended for students who want to gain general knowledge, learn a new skill, upgrade existing skills or develop personal interests in subjects related to business management, finance or tax law.
This course can be taken alongside your degree or professional qualification studies elsewhere or as part of your informal career development programme. It will be of particular value to undergraduate, postgraduate or professional students of business management, accounting and tax law.
- Knowledge and understanding
- Key skills
- Cognitive skills
- Practical and professional skills
- Transferable skills
- Accounting professions
- Financial management
- Tax advisory
- Investment analysis and management
- Business administration
- General management
- Sales and marketing
- Risk management
- Management consultancy
- Professional bodies
- Professional training
- Coaching, mentoring and counselling in finance, tax advisory and business management
- Government offices and NGOs
Online learning with tutor guidance and support
How long it takes
2 weeks (16 hours)
You need to be able to spend approximately 8 hours per week on studying this module.
Teaching and assessment
A tutor will guide you throughout the study process and mark and comment on your written work. You and your tutor will primarily communicate with each other through email.
The course work includes online practice tests, tutor-marked assignments and end-of-module assessment. You must use the online VLE-system to submit your tutor-marked assignments and end-of-module assessment.
The Pass mark for the module is 50%. Upon successful completion, students are issued a certificate of completion from London School of Finance and Law.
All study materials are provided on the module website.
Microsoft Office presentations and Adobe Portable Document Format (PDF) versions of study material are available.
A computer with a browser and broadband internet access is required for this module. Functionality may be limited on mobile or tablet devices.
If you have a disability or particular study requirements, please tell us as soon as possible.
Fees and funding
Course fees for 2022/2023 academic year: £85
Course fees cover registration, course materials, tuition and assessment.
LSFL course fees depend on the level and duration of courses: check all tuition fee rates for the current academic year here.
You may be eligible for tuition funding.
Next term start date: 20 September 2022
The module website will be available to registered students three days in advance of module start. Module sessions will be opened on a weekly basis to enable tutor-led, gradual progression through the study materials and continuous assessment.
Course registration is open, but please be aware that due to the increased demand it may take us longer to respond than usual.
Registration closes 10 September 2022 (places subject to availability)
Registration for current students:
Registration for new students:
You have to register as an LSFL student to study this course.
Mastering Effective Communication Skills in the Workplace starts three times a year – in January, May and September.
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English language requirements
There is no formal requirement to prove your English language proficiency to study our courses. If English is not your native or second language, or you would like to improve specialist language skills necessary for your profession, you may complete one of the following English language courses:
A full range of our English language courses can be viewed here.