What you will study Types of professional service businesses Subsectors of professional service firms Creating value for the client: basic support, business development and coaching in management consultancy, accountancy and tax advisory practice Essentials of organisational behaviour: organisation structure, benchmarking,…
Tag: human resource management
Mastering Effective Communication Skills in the Workplace
What you will study Nature of communication in business organisations Elements of the communication process Collecting, processing, filing and communicating internal and external data and information within the organisation Qualities of good information and effective communication Formal and informal communication…
Learning and Training for Personal Effectiveness at Work
What you will study Characteristics of the learning organisation Types of learning Theories of the learning process Benefits of staff training and development Methods of identification of training needs Training programme design and delivery Time management techniques Conflict management strategies…
Law of Employment
What you will study Contract of employment Health and safety Discrimination at work Dismissal and redundancy Key features of the course Flexibility to suit your needs – allowing you to study anytime, anywhere An emphasis on personal and professional development…
Human Resource Management in Professional Service Firms
What you will study Leading, managing and supervising people Recruitment and selection of employees Approaches to managing individuals and teams Theories and models of motivation Quality of working life (QWL) philosophy Employee involvement and participation Job satisfaction, job redesign and…